Terms & Conditions
Mannys will not be responsible for any typographical errors or errors in illustrations, pictures or descriptions. Delivery prices valid for Australia only. All prices are subject to change without notice. All prices include GST. Please allow up to 2 weeks for delivery. Where possible items will be shipped from one location. Some items may not arrive simultaneously. Whilst we accept orders 24 hours a day, 365 days a year, orders will be processed during normal trading hours – Monday to Friday, 10am-6pm EST. For delivery policy refer to Freight details below. Currently we accept Pay-pal, Direct Deposit, Visa & Master Card as payment options. All goods will be shipped when full payment is received and cleared.
All new products are sold with the Australian supplier’s limited warranty. If you are not completely satisfied with your purchase please contact us for a refund/exchange, excluding freight and insurance costs, within 7 days from the original shipping date.
Refunds are only given under the following circumstances;
* does not do the job the customer was led to believe it would
* aren’t as they are described on the site
* goods are returned within 7 days as specified above
A refund will not be given for the following reasons;
* no proof of purchase is offered
* the customer simply changes their mind
* the customer bought them for someone else who doesn’t want them
* the goods have been damaged after the purchase
* the customer was made aware of a fault before they purchased the goods
All returned goods must be in original condition (as sold), include a Return Authorisation Form, be in the original packaging complete with the warranty card and owner’s manual, and show no signs of wear or abuse.
Warranty terms and conditions do vary depending on product and supplier please call us on (03) 9486 8555 for further details.
Freight is calculated on size of the order and the remoteness of the recipients location. Shipping costs will be displayed at the checkout before purchase is confirmed. The delivery cost of larger items will be advised by a web sales consultant as soon as we receive your order.
When shipping interstate we will need to obtain a quote. If you wish to discuss freight please contact (03) 9486 8555.
Someone must be present at the designated shipping address during normal business hours (Mon – Fri, 9am to 5pm) to sign for deliveries. Extra charges will be incurred for repeated drop off attempts.
Mannys Privacy Statement
Mannys is committed to protecting your privacy. We will collect, use, disclose and hold personal information in compliance with the Privacy Act 1998. Mannys only collects personal information necessary for us to carry out our business as a retailer. We only collect such information by lawful and fair means and in an unobtrusive way. You may provide us with personal information about yourself each time you contact us, which we use to provide you with our products and/or services.
Mannys will use and disclose your personal information for the primary purpose or a related purpose to our business as a retailer as permitted by the Privacy Act 1988 or where you consent to such a disclosure. We will also use the information to market to you products and/or services offered by us unless you have indicated the you do not wish to receive marketing material in which case we will only use the information provided for the sole purpose of providing the products and/or services you have requested.
It is our policy not to pass on any personal information you may have provided unless we have your consent to do so. We do, from time to time, use the services of contractors for the sole purpose of marketing. Your personal information will be provided to these contractors for the purpose of marketing our products and/or services to you. We will endeavour to keep your personal information correct and up to date.
To help us to do this please provide us with the correct information and notify us if your details change or if you wish to be removed from our mailing list. You can provide us with details of any changes to your personal information by phone, fax or email. If you require access to the personal information that we hold on you, please contact our store on (03) 9486 8555.